Quality Engineer

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Italy (Meda) |


The Quality Engineer will join the Cassina Quality team and will report directly to the Quality Manager; he/she will be responsible to ensure Customer satisfaction by guaranteeing compliance to requirements and first-class aftersales support.


  • Secure quality requirements to guarantee Customer satisfaction and continuous flow of production lines and suppliers;
  • Ensure timely resolution of Non conformities, Customer claims in cooperation with the Operations team;
  • Listening the “Voice of Customer” and embed it in company processes with Production and Suppliers;
  • Develop and improve internal and suppliers’ quality processes;
  • Develop, plan and lead auditing processes at suppliers and in Cassina production lines;
  • Work closely with Purchasing and Procurement to establish a reliable and performing supply base;
  • Promptly manage, in a structured way, quality issues and monitor effectiveness of corrective actions;
  • Together with Purchasing, R&D and Industrialization, ensure that product requirements are defined, and proper controls established;
  • Manage quality KPIs;
  • Work closely with inter-functional teams, triggering specific continuous improvement activities;
  • Contribute to the growth of Quality culture and Customer centric approach within the Company.


  • Degree in Engineering or similar
  • At least 5 years of experience in quality of a production environment
  • Customer focused
  • Knowledge of production processes (lean methodologies would be considered a plus) as well as basic quality tools
  • Knowledge of product/parts approval processes as well as excellent attention to detail
  • Excellent verbal and written communication
  • Data analysis and statistical attitude
  • Excellent interpersonal skills
  • Good English knowledge (knowledge of a second language will be considered a preferred requirement)
  • Availability to business trips is requested

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