Quality Engineer
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Italy
(Meda)
|
Engineering|
About:
The Quality Engineer will join the Cassina Quality team and will report directly to the Quality Manager; he/she will be responsible to ensure Customer satisfaction by guaranteeing compliance to requirements and first-class aftersales support.
Responsibilities:
- Secure quality requirements to guarantee Customer satisfaction and continuous flow of production lines and suppliers;
- Ensure timely resolution of Non conformities, Customer claims in cooperation with the Operations team;
- Listening the “Voice of Customer” and embed it in company processes with Production and Suppliers;
- Develop and improve internal and suppliers’ quality processes;
- Develop, plan and lead auditing processes at suppliers and in Cassina production lines;
- Work closely with Purchasing and Procurement to establish a reliable and performing supply base;
- Promptly manage, in a structured way, quality issues and monitor effectiveness of corrective actions;
- Together with Purchasing, R&D and Industrialization, ensure that product requirements are defined, and proper controls established;
- Manage quality KPIs;
- Work closely with inter-functional teams, triggering specific continuous improvement activities;
- Contribute to the growth of Quality culture and Customer centric approach within the Company.
Requirements:
- Degree in Engineering or similar
- At least 5 years of experience in quality of a production environment
- Customer focused
- Knowledge of production processes (lean methodologies would be considered a plus) as well as basic quality tools
- Knowledge of product/parts approval processes as well as excellent attention to detail
- Excellent verbal and written communication
- Data analysis and statistical attitude
- Excellent interpersonal skills
- Good English knowledge (knowledge of a second language will be considered a preferred requirement)
- Availability to business trips is requested